Region 1 – Strategic Communications Course – Rockwall

This course gives first responders the essential skills for effective communication in high-pressure situations as well as their day to day conversations.  Topics include rapport building, mastering communication techniques, and gaining the trust of individuals in crisis.  Through interactive sessions and practical exercises, participants will learn to navigate complex interactions and achieve positive outcomes.  This class is great introduction into the art of negotiations and established negotiators can benefit as well from the refresher on the fundamental communication skills used in negotiations.