16 Hr Critical Incident Training for Telecommunication Officers Course

This course was developed to provide Texas Police Telecommunications Officers with vital information in dealing with critical incidents. Provide telecommunication officers with information about how all levels of critical incidents are managed during the course of a situation. Help telecommunicators understand what is going on in an incident that they do not see, but also recognize the role they play in handling a critical situation.

By the end of the course, telecommunication officers will have an overview of crisis/hostage negotiations, basic SWAT procedures, and basic Incident Command Structure along with what they can do to assist their agency during critical incidents.


Texas Commission on Law Enforcement Course #3395

TAHN Member: FREE Click Here to Register
Non-TAHN Member: $40 Click Here to Register
(Includes 1 year TAHN Membership)


Instructor: Captain Melanie Cagle
Navarro County Sheriff’s Office
TAHN Advisor


**This class will have limited space so for more information or registration questions please contact:

Region 4 VP – Sgt. Ben Johnson
Round Rock Police Dept.
Wrk Cell: 512-801-0907


President – Melissa Fautheree
Cedar Park Police Dept.
Wrk Cell: 512-539-6882